SHIPPING & RETURNS
SHIPPING POLICY
In most cases, items will be shipped within 1-2 days after receiving the order. Shipping is done primarily through USPS and UPS, and you will be notified when the item is shipped. At this time, we do not ship to foreign countries or U.S. territories. During this trying time, items may be shipped and delivered slower than anticipated. Please order early and allow extra time for your order to arrive.
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SHIPPING CHARGES
USPS First Class Package
1-3 Business Days depending on zone
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Order Amount Shipping Charge
$0-$10 $2.50
$10+ $7.50
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USPS Priority Mail and UPS *
1-3 Business Days depending on zone
Tracking number included
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Order Amount Shipping Charge
$0-$20 $4.95
$20+ $9.95
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* Jules Diamond Necklaces will be shipped using Priority Mail
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LOCAL PICKUP & DELIVERY
If you are in the Seattle-metro area, curbside pickup and delivery is available. In most cases, items will be available same day. Please allow 2-3 days for delivery
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Curbside Pickup: You will receive an email when your items are ready, typically within 10 minutes - 1hour.
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Delivery: Delivery is available to the following areas: Seattle, Mercer Island, Kirkland, Bellevue, Issaquah and Redmond. If you are outside of these areas, we will email you to make arrangements.
There will be a $5 charge for orders under $20 and free for orders over $20.
If you have questions at any time, please do not hesitate to reach out to hello@iheartmarblefox.com. We will get back to you as quickly as we can.
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RETURNS & EXCHANGE POLICY
It is important to surround ourselves with people we love and with items that bring us joy. If you are not 100% satisfied and would like to return your purchase within 30 days of receiving your items, please contact me at returns@iheartmarblefox.com.